FAQ

Where are Dalstrong knives made?
We use premium materials from different locations depending on the product (for example, our Shogun & Phantom Series uses steel made in Japan, and our Gladiator Series uses steel made in Germany and handles made of pakkawood from Spain.).  Our knives are painstakingly assembled by expert blades smiths in a state-of-the-art facility within YangJing, China (a city renowned for knife crafting for nearly 1500 years). Our Shogun Series specifically are crafted  using imported Takefu Japanese AUS-10V super steel. The blades are heat treated, cold-rolled and annealed to reveal the layered pattern. Expert knife makers trained in traditional Japanese knife craft (the head foreman himself trained for years in Japan under a master tradesman) spend days on each knife, painstakingly hand-polishing and hand-finishing the blades and handles under strict guidelines using the 3-step Honbazuke method.  Honbazuke means roughly means "truer edge". Honbazuke honing originates from traditional Japanese knife production where the blade is sharpened and polished by hand in three careful stages: The blade is first coarsely ground using a vertically rotating sharpening stone, followed by a fine honing utilizing a horizontally rotating sharpening stone. The edge is then polished using a leather stropping block for scalpel-like sharpness. This is married with high-tech processes such as Cryo-tempering which improves the steels crystalline structure (making them stronger).  We are thus able to achieve exceptional quality but keep  the costs of our knives lower for our customers.   We offer unparalleled quality AND support at pure value pricing.  If these were produced in Japan the costs would be significantly higher.  Our Chinese factory proudly stands head and shoulders above all others in YiangJiang, as our artisans (and lead foreman specifically) are on a personal mission to prove to the world Chinese quality can be world-class.   Our Gladiator Series and Phantom Series go through similar rigorous processes, with unparalleled attention and care given to each blade. 
We are so confident in the quality of our knives we offer an industry record-length 120-day full money back guarantee (including the shipping) and a limited heathlifetime warranty.   We are always here for our customers and are happy to answer any additional questions you may have.


Do you ship internationally?
Yes, we've recently made international shipping available on our website, www.dalstrong.com. Simply shop as you would and then select your country of residence as the destination country when you check out. It is important to note, that orders made on the website are taken from US inventory so there will be international shipping charges and customs duties or fees that you will be responsible for.
Please note the "List of Countries" that we currently ship to: 
United Arab Emirates - ae
Bulgaria - bg
Bosnia and Herzegovina - ba
Czech Republic - cz
Denmark - dk
Canada
Germany
Cyprus
Greece
Austria
Australia
Great Britain
New Zealand
Singapore
South Africa
Mexico
Spain
Monaco
India
Hungary
Japan
Italy
France
Ireland
Israel
Switzerland
Liechtenstein
Gibraltar
Hong Kong
Malta
Estonia
Finland
Belgium
Luxembourg
Iceland
San Marino
Korea, Republic of
Lithuania
Latvia
Macedonia
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Albania
Montenegro
Serbia
Sweden
Ukraine
China
Taiwan