Warranty
&
Shipping
&
Shipping
Fast, Reliable, and Convenient. Most orders ship within 24 hours, ensuring you get your product quickly!
Free standard shipping is available to all qualifying US locations on orders of $150 or more.
Enjoy FREE shipping on every order if you’re a Dalstrong Loyalty member. Sign Up Today.
Rest easy knowing your order will be on its way in no time. Please note: exceptions apply to PO boxes, rural addresses, APO/APE, Alaska, and Hawaii.
Our 70-Day Money-Back Guarantee
Buy with Confidence. Dalstrong offers a 70-day 100% money back guarantee and a limited lifetime warranty against defects. We stand behind our products and our customers. If the quality of one of our items does not meet your expectations, we will provide a refund or exchange. Customer-paid change-of-mind return shipping for new international Passport orders does not apply to faulty, damaged, incorrect or misdescribed goods, or where applicable law requires us to bear the cost.
Dalstrong now offers international shipping through dalstrong.com. Customers will see a localized version of the website with pricing that includes VAT and duties where applicable. Shipping rates are calculated at checkout and are based on your delivery destination.
International returns and UK/EU cancellation rights
For new international orders shipped through Passport, the customer pays the direct return-shipping cost for change-of-mind returns where disclosed before purchase. We honor the terms offered when you placed your order, including free-return promises on earlier orders. Contact info@dalstrong.com before purchasing a label so we can confirm the appropriate route and any label cost for your agreement. UK and EU statutory cancellation rights are additional to our guarantee, including applicable refunds of standard delivery charges. Read our international returns and UK/EU cancellation information.
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